Hundreds of organizations have already hired and approved our services, such as Adidas, Apple, Audi, BASF, Bayer, Cisco, Citibank, DOW, DuPont, Gerdau, Hospira, JLL, McDonald’s University, Merck, Microsoft, Motorola, Nestlé, ORACLE, P&G, Puratos, Schneider Electric, Syngenta, Volvo Cars, and many others (small, medium and large).
Our inspirational speeches and lectures are accurate surgical interventions in people’s hearts and minds. They are works-of-art of professional communication, fruits from profound study, careful planning and dedicated preparation, with the commitment to produce effective transformation, with lasting effects.
We use behavioral psychology, neuroscience techniques, andragogy (adult learning), ethical neurolinguistic programming and the most advanced presentation and oratory techniques to engage audiences, facilitate learning retention, elicit thoughtful reflections, important decisions, and effective actions that can produce concrete results in the personal and professional lives of the people involved in our events.
Our speeches and lectures can be held in 20, 40, 60, 90, or 120 minute formats, according to your need!
In our education and training programs, we use the methodology of VIP Workshops (Vivid, Interactive and Personalized) fully aligned with the needs of each class!
We develop specific in-company training projects for managers, for administrative, operations and front-line professionals, where all those involved are impacted and encouraged to put the concept of excellence into practice, increasing Leadership effectiveness, increasing Sales, Improving Customer Service and Technical Assistance efficiency, and achieving high levels of collaboration and organizational productivity!
Our Seminars and VIP Workshops can be delivered in immersions of 4, 8, 16 or 24 hours, according to your need!
Customer Experience and Service Excellence Management
We have developed an exciting, structured and safe path for Talent & Leadership Development that will help your organization achieve and consolidate a strong culture of Excellence that shows proof of your commitment to delivering the exceptional experience your customers deserve and expect from you.
Through our strategic business partnerships with other top consultants and professional speakers, we collaborate to offer you specific resources to inspire and empower your entire workforce, from top management to entry level employees, even certifying your own staff to do the job, if you want.
The Consulting Projects are developed in periods of 12, 18, 24 or 36 months, according to the volume of people and organizational units involved!
Coaching is serious and should be done with Excellence. Therefore, we believe that the decision of choosing who will coach you or your company’s professionals should consider the coach’s proven success experience above anything else.
We have provided Life Coaching and Executive Coaching services for more than 20 years, effectively contributing to the success of our individual and corporate clients. Entrepreneurs, executives, professionals in career transitions, and young people seeking guidance have come to us over the years, always by recommendation of other satisfied customers.
We also teach coaching and mentoring techniques in MBA programs and in-company courses so that leaders can increase their effectiveness in talent management.
Coaching sessions can be done in person, via phone, Skype, Zoom, MS Teams, Cisco Webex, etc, according to your need and convenience!
Great Energy, Specialized Communication Techniques, and Rich Content, in Online Courses and Programs packed with practical knowledge and feasible methods that you can use immediately to improve your personal and professional life.
Some programs include life sessions and mastermind groups to help you implement the strategies and skills that can make a difference to you.
Fabio offers programs in English and Portuguese, about Service, Sales, Negotiation, Business Relationship Management, Presentation Techniques, etc, helping you to develop Magna Influence and become the powerful leader and negotiator you can be.
Our strong partnership with the best Excellence Experts in the world consolidates all the resources and guidance you need to implement a solid customer-centric culture of exceptional service and operational excellence in your organization, allowing you to sell more, and more profitably.
With our proven system and large collection of training programs, we can help you retain customers, build market share and improve worker performance. Our programs will empower your employees, increase productivity, and improve Customer Satisfaction.